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Understanding REIN and SHINE
02/12/2014

What are REIN and SHINE?
Repetitive Electrical Impulse Noise (REIN) and Single Isolated Impulse Noise (SHINE) describe interference that can affect the stability and performance of a Broadband service. In both cases, a power source is generating interference in the frequencies used by the ADSL Broadband service.

REIN is where this interference is generated for the duration [...]

Cryptolocker victims to get files back for free
06/08/2014

By Mark Ward Technology correspondent, BBC News (http://www.bbc.co.uk/news/technology-28661463)

Before now Cryptolocker victims had to pay a hefty fee to get the keys to unlock their data.
All 500,000 victims of Cryptolocker can now recover files encrypted by the malware without paying a ransom.
The malicious program encrypted files on Windows computers and demanded a substantial fee before [...]

Configuring a Microsoft Exchange mailbox on Android devices
21/07/2014

The below instructions require information specific to the Exchange Server within your company.
Should you require assistance with this information, then please contact the Readycrest support team.

1. Touch Apps.
2. Touch Settings.
3. Scroll to and touch Accounts.
4. Touch Add account.
5. Touch Microsoft Exchange ActiveSync.
6. Enter your workplace email address.
7. Touch Password.
8. Enter your email account password.
9. Touch [...]

Windows users warned over spammed-out gadget malware attack
20/05/2014

 

 
Windows users are at risk of having their computers infected, after a malware attack posing as an “important company update” was spammed out.
The emails, which use forged headers to pretend to come from the same domain as your email address (in other words, if you have an email of fred@example.com the email will purport [...]

ExchangeDefender Outlook 2013 add-in
28/10/2013

ExchangeDefender has release an ne add-in for Outlook 2013 which can be downloaded from here
This add-in allows you to access your most frequently used ExchangeDefender functions such as management of SPAM quarantines, whitelists, stats and so on. The plugin will refresh the data every 30-60 minutes (or in realtime if you prompt it to [...]

Configuring iPhone and iPad (IOS 7) devices to connect to Microsoft Exchange Mailboxes.
02/10/2013

Please follow the instructions below for connecting your iPhone or iPad to an Exchange server (the screen shots below are taken from an iPad running iOS 7 so may differ slightly from your own device).
At section 8 you get the choice of what to synchronise in terms of Mail, Contacts and Calendars.
1. From the Home [...]

How To Create a Windows 8 Recovery Drive
07/08/2013

Open the Windows 8 Control Panel. Windows 8 includes a tool to create a Recovery Drive and it’s most easily accessible from the Control Panel.
Tap or click on the System and Security link.Note: You won’t see System and Security if your Control Panel view is set to Large icons or Small icons. In your case, [...]

Windows 8.1 preview is here!
27/06/2013

 
Windows 8. is a free update to Windows  and is coming later this year.  The pre-release version is available now to try. Windows 8.1 has new ways for you to personalise your PC and includes a wave of new apps and services.
 
http://windows.microsoft.com/en-gb/windows-8/preview
 
Windows 8.1 Preview Product Guide

How to Find Your IP Address on a Mac
19/06/2013

Click the Apple in the upper-left corner of the screen.

Select About This Mac.

Click More Info.

Select Network on the column to the left.

Find your IP address. It will be in the upper-right portion of that window.

How to uninstall SonicWALL SSL-VPN NetExtender
14/06/2013

The NetExtender utility is automatically installed on your computer. To remove NetExtender, click on Start > All Programs, click on SonicWALL SSL VPN NetExtender, and then click on Uninstall.

You can also configure NetExtender to automatically uninstall when your session is disconnected. To do so, perform the following steps:
1. Right click on the NetExtender icon in [...]